Custom Order Facts
*For hats in a style we haven’t made before: we require a 50% deposit before we will begin. The balance of the payment is due before we send the headpiece out.
*You can't return or be refunded for a bespoke commission unless it is faulty.
*The budget determines how much time/cost of materials we can work with. Please look at the listings to see the range of prices the headpieces sell for.
*If we can’t meet your vision within your budget, we will let you know promptly so you can find an alternative.
*You are under no obligation or pressure to follow through on your inquiry.
*We will consult you & send updates as we work.
*Please remember that all hats are made and shipped from Los Angeles by a very small team so provide as much time as possible
*We proudly have never been asked to refund a custom commission.
We will reply ASAP!