*For hats in a style we haven’t made before:  we require a 50% deposit before we will begin.  The balance of the payment is due before we send the headpiece out.

*You can't return or be refunded for a bespoke commission unless it is faulty.

*The budget determines how much time/cost of materials we can work with. Please look at the listings to see the range of prices the headpieces sell for.

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*If we can’t meet your vision within your budget, we will let you know promptly so you can find an alternative.

*You are under no obligation or pressure to follow through on your inquiry.

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*We will consult you & send updates as we work. 

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*Please remember that all hats are made and shipped from Los Angeles by a very small team so provide as much time as possible

We will reply ASAP! 

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