IMPORTANT SHIPPING INFO

If you've reached this page, there's a good chance you're concerned about how long it's going to take your order to arrive.  ALL orders come with tracking numbers, so please check your inbox and spam folder for your tracking info before contacting us.

 

INTERNATIONAL ORDERS

 

For orders in the EU & UK, we DO NOT collect VAT or custom fees at the time of purchase and you’ll be responsible for those fees. Failure to pay those fees might result in shipping delays or a return to sender.   We cannot undervalue packages or mark them as gifts.


UK ORDERS, we require a minimum order of £135 or $187.50 USDThis is because of changes in UK shipping/custom rules.  UK orders that don’t reach this minimum will be canceled and refunded.

Why does shipping to Australia cost so much?

USPS has temporarily suspended First Class shipping to Australia.  Due to the latest outbreak in Australia, it has forced mail centers across the country to close amidst new lockdowns across the country. For this reason, USPS has taken the decision to stop sending packages to the country for the time being.

 

Priority & Priority Express shipments to AU are are currently unaffected & are the only options available to us, though they do cost more.

Until things return to normal in AU, we cannot ship items by First Class mail & that is why you might notice an increase in shipping costs for AU orders.

We are now accepting orders for GERMANY, but expect shipping delays.  We require insurance on orders to GE.

 

In most cases, you must pay these custom duties/fees before you receive your package.  We cannot expediate this process for you. 


As a really TINY small business, we cannot register or a receive a account to collect VAT at this time.

For HAT ORDERS, through my Esty store, we are able to collect  VAT and custom fees at the point of sale as the Etsy platform can do that on our behalf.